Have you booked a hotel package with Combinr?

You will receive an order receipt via e-mail when the booking is completed, then tickets and hotel information will be sent via e-mail about 3-4 weeks before the event. If your event is close in time, all documents will of course be sent to you before departure. Please note that the times are approximate and that sometimes it may take longer.

An order receipt is automatically sent via email when the booking has been completed. If the order receipt does not arrive, it may end up in the junk mail in some cases. If you don’t find it there either, email our customer service at support@combinr.io

There is no right of cancellation on your booking. If something has gone wrong with your booking, e.g. date or number of people, contact support@combinr.io immediately and we will do everything we can to help you.